FAQs
How can I track my order?
After your order has been shipped, you will receive an email with a tracking number. You can use this number to view the current status of your delivery on the shipping provider's website.
How long does delivery take?
Delivery time is usually 3-5 working days, depending on product availability and your delivery address.
Can I change or cancel my order later?
Orders can usually be cancelled or changed within 24 hours of being placed. Please contact our customer service team as soon as possible to make any changes.
Do you also offer international deliveries?
Yes, we also ship our products internationally. Delivery costs and times may vary depending on the destination country. For more detailed information, see our shipping policy.
Can I return a lamp if I don't like it?
Yes, you can return your order within 14 days of receiving the goods without giving any reason. The goods must be unused and in their original packaging. For more information, see our return policy.
Can I order replacement parts for my lamp?
No, we do not offer individual parts.
Is there a guarantee on the lamps?
Yes, we offer a 2-year guarantee on our lamps. This guarantee covers manufacturing defects and material defects. For further details, please see our guarantee conditions.
What light source size is suitable for Various lamps?
We offer lamps with an E14 or E27 socket. Each product indicates which socket it is.
What types of lighting does Various offer?
Various offers lampshades and lamp bases so you can create your own lamp. We also have a range of floor lamps, table lamps, pendant lamps, ceiling lamps and wall lamps.
Is a light source included with the lamp?
No, each lamp is delivered without a light source.
Where can I buy Various lamps in the store?
Our lamps are available at Bauhaus, Hagebau, Obi and Höffner.
Are Various lamps suitable for different interior design styles?
Since you can put together your own lamp, our lamps fit into any interior.
How can I return an order and what does it cost?
Please see the 'Returns' section at the bottom of the page.
