contact details
Röntgenstraße 12-14, 21465 Reinbek, Germany
Monday - Friday, 8:30 to 16:00
Saturday & Sunday, closed
Contact us
FAQ
Where can I buy Various lamps in the store?
Our lamps are available at Bauhaus, Hagebau, Obi and Hoffner.
Is a light source included with the lamp?
No, each lamp is delivered without a light source. This gives you the opportunity to add your own personal touch to the lamp.
Does Various offer a catalog?
Yes, we offer a catalog with our product range. Please contact us using the contact form if you would like to receive a copy.
Are Various lamps suitable for different interior styles?
Since you can create your own lamp, our lamps fit into any interior.
How can I track my order?
After your order has been shipped, you will receive an email with a tracking number. You can use this number to view the current status of your delivery on the shipping provider's website.
How long does delivery take?
Delivery time is usually 3-5 working days, depending on product availability and your delivery address.
Can I change or cancel my order later?
Orders can usually be canceled or changed within 12 hours of being placed. Please contact our customer service as soon as possible to make any changes.
Do you also offer international deliveries?
Yes, we also ship our products internationally. Delivery costs and times may vary depending on the destination country.
Can I return a lamp if I don't like it?
Yes, you can return your order within 14 days of receiving the goods without giving any reason. The goods must be unused and in their original packaging. For more information, see our return policy.
Can I order replacement parts for my lamp?
No, we do not offer individual parts.
Is there a guarantee on the lamps?
Yes, we offer a two-year warranty on our lamps. This warranty covers manufacturing defects and material defects.
What light source size is suitable for Various lamps?
We offer lamps with an E14 or E27 socket. Each product specifies which socket it is.
What types of lighting does Various offer?
Various offers lampshades and lamp bases so you can create your own lamp. We also have a range of floor lamps, table lamps, pendant lamps, ceiling lamps and wall lamps.
